Privacy Policy

Effective Date: July 30, 2026

Local Restore Hub ("we," "our," or "us") operates the website LocalRestoreHub.com. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our directory service. By using this site, you consent to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information when you use our directory:

  • Identifiers: Your IP address, browser type, device type, and approximate geographic location.
  • Usage Data: Pages visited, city searches, referral sources, and interactions with our directory.
  • Call Data: When you call a number displayed on our site, we may record the fact that a call was placed, the date and time of the call, and the city page you were viewing. Calls may be recorded or monitored for quality assurance, compliance, and training purposes.
  • Contact Information: If you voluntarily contact us via email or our contact form, we collect your name, email address, and any information you provide.
  • Cookies & Tracking: We use essential cookies for site functionality. We may use anonymous analytics to improve our service.

2. How We Use Your Information

  • To connect you with local third-party service providers via phone routing.
  • To improve our directory, user experience, and local content.
  • To comply with legal obligations, including TCPA (Telephone Consumer Protection Act) record-keeping requirements.
  • To prevent fraud and ensure the security of our platform.

3. Sharing of Information With Third Parties

We share your information with third-party service providers. When you call a number listed on our site, your call is routed to an independent third-party contractor, service provider, or call center. By placing a call through our directory, you authorize us to share your phone number, call data, and location information with these third parties for the purpose of connecting you with local restoration services.

We do not sell your personal information for monetary consideration. However, under the California Consumer Privacy Act (CCPA), the sharing of information for cross-context behavioral advertising or lead generation may be considered a "sale." We may share de-identified or aggregated data with partners for analytics.

4. California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have the following rights under the CCPA:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request deletion of the personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale: You have the right to opt out of the "sale" of your personal information. To exercise this right, please submit a request via our Contact page.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your CCPA rights, please contact us at the email address provided on our Contact page. We will verify your identity before processing your request.

5. TCPA Consent & Call Recording

By calling a telephone number displayed on this website, you expressly consent to:

  • Being connected with a third-party service provider.
  • The recording and/or monitoring of your call for quality assurance, training, and compliance purposes.
  • Receiving follow-up communications regarding your service inquiry, including by phone, text message, or email, where permitted by applicable law.

You are not required to provide this consent as a condition of purchasing any goods or services. Standard message and data rates may apply. You may revoke consent at any time by contacting us.

6. Cookies

We use essential cookies for site functionality. No third-party advertising cookies are used at this time. You may configure your browser to reject cookies, but this may affect site functionality.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Information

For questions, concerns, or to exercise your privacy rights (including CCPA requests), please contact us at:

Email: [email protected]